We employ standard national HERBALIFE operating procedures. From our experience we would like to provide the clarifications below to better serve your expectations and ensure consistent qualityservice.

Orders leave the warehouse within 24 hours of processing during business days. On average, orders placed by 12pm GMT will be sent to the warehouse the same business day. These orders should ship the same day.

Orders after 12pm GMT will be sent to the warehouse the next business day. These orders will ship the next day.

* Warehouse shipping days are Monday - Friday.

All orders will be shipped on the next business day, whenever possible.

Deliveries take place Monday to Friday

Once your order has been submitted, no changes or cancellations can be made. Please review your order thoroughly to ensure there are no problems

Occasionally popular items are backordered at the national HERBALIFE warehouse. Unfortunately, we are not informed beforehand and you must wait for the backordered item to ship separately later since it can not be cancelled or expedited once the order is sent to the HERBALIFE warehouse. Products are available for shipment within the United Kingdom and Ireland ONLY. We currently do not accept international orders.

Our carriers will NOT ship to a P.O. Box.

Any order submitted with a P.O. Box address will be placed on hold until a non-P.O. Box address can be obtained via email. All addresses must be a physical address

The BILLING ADDRESS must be an exact match of the address that your credit card company or bank has on file for this card.